How to revive a failing CRM system...
There’s been a lot of bad press about customer relationship management (CRM) technology over the years. While a lot has been made about CRM failures, the reality is that only a very small proportion of implementations actually fail in the sense that the system doesn’t go live. Where CRM has commonly failed is in its ability to positively impact the bottom line.
Succesful Employee Engagement Strategies
Ask any worker around the world what makes them happy in their job and they always say the same things. While the relative importance and order varies, the key issues are always...
Read more about Succesful Employee Engagement Strategies...Rapid Prototyping Tools
Newsletter readers: jump straight down to the list of tools. Prototypes as a design deliverable are on the rise, and for good reason. I am strong believer that prototyping helps us to design better experiences. We are working in a world of rich,...
Read more about Rapid Prototyping Tools...Thanks ProgrammableWeb Sponsors
We couldn't keep making ProgrammableWeb the resource it is without the help of our sponsors and partners. A big thanks for their support. If you are interested in sponsoring ProgrammableWeb and reaching our influential audience of technology...
Read more about Thanks ProgrammableWeb Sponsors...Sales & Marketing People - tell us about your CRM!
I’m writing to ask you about the CRM tools that you use, so that we can make an informed decision and share some knowledge with the community. As I’m also doing some due diligence for Adaptive Path, I can also share some of what...
Read more about Sales & Marketing People - tell us about your CRM!...In India, with Force(.com) !
The Tour de Force events across the globe continue to draw great attendance and interest from developers looking to build new SaaS applications. The event is yet to make its way to India but I have been traveling across India (Pune & Bangalore)...
Read more about In India, with Force(.com) !...Strategy Mapping For the Executive Team
People make or break organisations, regardless of what the strategy or the leaders say. The greatest tension between the HR department and organisation leaders is working out how to align every single individual as an important contributor to the...
Read more about Strategy Mapping For the Executive Team...